Behavioral Support Staff

Posted Date 4 months ago(10/13/2022 2:19 PM)
Job ID
# of Openings
Job Locations
Direct Care


The Woods organization is guided by their mission to support children and adults with disabilities or challenges to achieve their highest potential and independence through innovative and individualized approaches that promote leaning and personal fulfillment.


For over 100 years Woods has provided quality residential care and treatment services to the most challenging of individuals with Intellectual Development Disabilities (IDD) comorbid with significant Behavioral, Social/Emotional, Physical, and/or Medically Complexities in Langhorne, Pennsylvania. The Langhorne campus is home to 550 residents, and provides outpatient and day programs. 


We want you to join our team!   We need deeply compassionate, committed and highly talented staff.  In return we offer you incredible benefits including tuition reimbursement and student loan repayment programs, a free on-site medical center offering a wide array of services, and our commitment to be your partner in helping you create an extraordinary career at Woods!


Responsible for the treatment, care, and supervision of intellectually disabled adults that exhibit challenging behaviors and/or complex medical issues in a Community-Based Group Home setting. Supports clinical services through active engagement and utilizing the principles of positive reinforcement, life skills and communication skills development to decrease maladaptive behaviors while increasing positive replacement behaviors. Implements, monitors, and reports upon therapeutic strategies and programming. Ensures the provision of a safe and therapeutic atmosphere throughout the residence and community. Reports and documents any and all incidents that occur at the home or in the community, documents daily client progress notes and related behavioral data.  Maintain a positive working relationship with supervisory, support, peer and other Woods Community Services employees and conduct themselves in a professional manner while adhering to all Woods Community Services, federal, and state policies and procedures.

  • Actively participates in and contributes to the therapeutic milieu through the implementation, coordination, and support of behaviorally-based interventions.
  • Ensures the clients safety and well-being: actively supervisees clients in accordance with each client’s needs, level of supervision as stipulated in the ISP, treatment goals, program policies and procedures.
  • Provide assistance, instructions and guidance toward client independence in such areas as dressing, washing, feeding, personal hygiene, tooth brushing, toileting, social interactions, effective/appropriate communications techniques, etc.
  • Provides community engagement opportunities for residents that include but not limited to leisure or recreational activities, communication activities, spiritual activities, cultural activities, vocational pursuits, volunteerism, educational and training activities, development of living and life skills (i.e. banking, shopping, cooking, cleaning, and budgeting), health and wellness promotion, and teaching safety and community awareness
  • Participates as a member of the program’s interdisciplinary treatment team, contributes information regarding client progress in relation to the individual’s general well-being; identifies treatment goals and strategies (including individualized protocols), his or her role and functioning within the program milieu, special needs, community and family interactions, and other pertinent information. Documents information as directed.
  • Responsible for fulfilling mandatory training requirements at specified times as per 6400 regulations.  Must ensure that required licenses and certifications are valid and current, this includes but is not limited to CPR, First Aid, Driver’s License, Fire Safety and Medication Administration. 
  • Responsible for training in ODP Incident Management Bulletin to recognize and immediately report incidents that require HCSIS submission to on call personnel.
  • Assists in the development of individual treatment goals and strategies; implements planned treatment procedures under the supervision of the behavior therapist.
  • Implements crisis stabilization procedures as directed by the behavior therapist and in accordance with established policies and procedures. In the event of any emergency, communicates pertinent information to the appropriate person. Prepare incident reports as directed.
  • Responsible for housekeeping tasks including but not limited to cleaning kitchens, bathrooms, living/dining rooms, making beds, sorting laundry, organizing clients and maintaining a neat and orderly residential program.
  • Assist in shopping for supplies for the clients and the program. Maintaining resident’s funds and petty cash.  Submit receipts to supervisor.
  • Participate in individual and or group recreational and/or social activities based upon the particular needs of assigned clients.
  • Transport clients to and from day program, school, medical/therapy appointments, social and recreational activities. Supervise clients and maintain proper levels of supervision while out in the community or day program.
  • Administers emergency first aid treatment (including CPR) and implements fire safety procedures in accordance with Woods’ policies and procedures.
  • Receives/provides relevant information (written and oral) regarding clients, milieu status and programming to/from successive shift staff.
  • Maintains satisfactory attendance and punctuality.
  • Collect data on observable behaviors to measure progress.
  • Help de-escalate disruptive behaviors and maintain safe environment using individualized behavior plans or unit plans to manage safe behaviors.
  • Participates in departmental staff meetings and individual supervision.
  • Assist clinician in management and delivery of all aspects of client’s programs and instruction.
  • Assists clinician in delivery of instructional activities including selection of instructional and collateral educational materials.
  • Monitors client’s behaviors and collects data for skills acquisition and incident reports.
  • Write reports and notes as assigned; Inputs and accesses information via carelogic.
  • Assist in maintaining consistency and integrity of program by participating in program assessment.
  • Implement evidence-based best practices while consistently adhering to written program
  • Assists in evacuation clients during fire drills, emergencies and unusual practices.
  • Perform other duties as assigned.
  • Relates to clients and family members in a manner that reflects an awareness of respect for individual variances including cognitive and developmental functioning, as well as social behavior, familial, religious, cultural, and ethnic differences.
  • Communicates with family members and / or agency personnel in a positive, effective manner
  • Establish relations with local law enforcement, EMS, fire department and neighboring communities to ensure residents have positive community interactions and integrated into the community. 
  • Maintains the confidentiality of clients and their families/guardians.


Behavior Support Staff 1

Proof of a college degree in any field required;


Behavior Support Staff 2

Must possess a bachelor’s degree (issued in the US, or verified by an authorized accreditation agency) in a human services field


Must have at least one-year experience in residential and/or behavioral health care with experience working with behaviorally challenged individuals including implementation of behavioral and therapeutic interventions and de-escalation. 

Must be 18 years of age and must be able to verbally communicate emergency information in English over the phone.

Must possess a current and valid Driver’s License and must maintain current CPR certification.

Must successfully complete and pass Office of Developmental Programs approved medication administration course within the first 30-days of employment and must maintain all renewal requirements. 

Must successfully complete an in-house training program focusing on a variety of complex behavior intervention strategies, and must demonstrate the ability to transfer the skills learned in the client’s daily life.

Must be to lift a minimum of 50 pounds, be agile, physically pursue clients on foot, physically restrain, bend, squad, stretch, reach, push up and stand for several hours at a time.


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